Enterprise Tail-Spend Digitisation in 90 Days
A large Malaysian enterprise with multi-subsidiary operations had 40% of its indirect procurement flowing outside the formal purchasing workflow. This case study documents how Borong Procure and MIDAS brought that spend into a governed, benchmarked workflow within a single 90-day implementation.
The Challenge
A large Malaysian enterprise with multi-subsidiary operations had 40% of its indirect procurement flowing outside the formal purchasing workflow. Departments sourced from familiar suppliers by phone and email because it was faster. Purchase orders were issued without multi-tier approval. Spend reports were assembled manually from ERP exports and were three to four weeks out of date by the time they reached finance.
Finance had no real-time spend visibility, procurement could not demonstrate audit compliance, and leadership suspected above-market pricing in several categories with no benchmark data to act on.
The Solution
Borong Procure was deployed across the organisation's central procurement function and subsidiary companies over a 90-day phased implementation, prioritised by spend volume.
Approval workflows were configured to the authority matrix. A verified supplier catalogue across key indirect categories replaced the informal relationships that had allowed off-system purchasing. cXML Punchout connected Borong to the existing financial systems, removing manual reconciliation. MIDAS, Borong's AI-powered price benchmarking and spend intelligence engine, supplied spend analytics and benchmark comparison from go-live.
The implementation made the governed workflow the default path rather than an extra step. The catalogue offered more breadth and better pricing than the informal channels departments had used, which removed the incentive to bypass it.
The Outcomes
40% of unmanaged spend brought into governed workflow within 90 days
Every transaction that had run outside the formal channel now generated an approval record, an audit trail and a spend data point, giving leadership consolidated real-time visibility across all business units for the first time.
Audit report cycle reduced from 7-8 weeks to 30 days
System-generated audit documentation replaced manual report assembly. The audit committee received a fully documented spend compliance report within 30 days of the quarterly close rather than seven to eight weeks.
3 above-benchmark categories identified and renegotiated
MIDAS identified three categories where the organisation consistently paid above market benchmark, and renegotiations informed by that data brought pricing back into line. Because Borong does not buy or resell, the benchmark data was fully independent.
Key Platform Capabilities Used
Bring Your Tail Spend
Into a Governed Workflow
See how Borong Procure and MIDAS can bring off-system spend into a governed, benchmarked workflow within one implementation cycle.